Organizations put maximum effort in measuring performance of organizational people because

61. Rewards offered to labors involved in production, are categorized as;
Ø      Salary
Ø      Fringe benefits
Ø      Wage
Ø      D. Commission

62. The goal of pre-retirement educational programs is to;
Ø      Improve job satisfaction
Ø      Increase employee commitment
Ø      Minimize medical claims from retirees
Ø      D. Ease the transition from working life to retirement

63. Organizations put maximum effort in measuring performance of organizational people because;
Ø      It makes procedures cost effective
Ø      It helps in detecting the problems
Ø      It leads to product innovation
Ø      It assists in implementing new technology

64. Willingness, capacity & opportunity to perform are said to be;
Ø      Performance outcomes
Ø      Determinants of performance
Ø      Performance appraisals
Ø      Types of performance standards

65. One of the major barriers to career advancement experiencing by working ladies is;
Ø      Difficulty in balancing work and family life
Ø      Top management is usually male oriented
Ø      Lack of educational opportunities
Ø      Common perception that woman can not be better boss

66. Alternative work arrangements include all of the following EXCEPT;
Ø      Part-time work
Ø      Flexible hours
Ø      On-site child care
Ø      Job sharing

67. Mr. Ahmed is a cashier and he feels dissatisfied at work. What best justifies this situation?
Ø      His job may not be structured to suit his preferences
Ø      It involves physical toughness
Ø      It requires mental toughness
Ø      It involves too much customer interaction

68. The _____ problem occurs when supervisors tend to rate all their subordinates consistently high.
Ø      Central tendency
Ø      Leniency
Ø      Strictness
Ø      Halo effect

69. The relationship between critical incident method & BARS (behaviorally anchored rating scale) is;
Ø      No relationship exists
Ø      Different methods to evaluate performance
Ø      Both are similar PA methods
Ø      Comparison method is used for PA, while BARS is related to training evaluation

70. What is another term for 360-degree feedback?
Ø      Feedback loop
Ø      Multi-source assessment
Ø      Upward feedback
Ø      Circle feedback

71. Standards are established to;
Ø      Achieve desired outcomes
Ø      Meet legal compliance
Ø      Achieve competitive advantage
Ø      Promote goodwill in market

72. The point method to evaluate job is an extension of;
Ø      Ranking method
Ø      Factor comparison method
Ø      Classification method
Ø      Point factor method

73. Job evaluation is based on the;
Ø      Physical skills required by the job
Ø      Relative job worth for an organization
Ø      Complexity of the job to perform
Ø      Conceptual skill required by the job

74. Who is in the best position to observe and evaluate an employee’s performance
for the purposes of a performance appraisal?
Ø      Peers
Ø      Customers
Ø      Top management
Ø      Immediate supervisor

75. Groups are called ______________ if jobs are similar.
Ø      Classes
Ø      Grades
Ø      Scales
Ø      Roles

76. Train the raters prior to conduct the performance appraisal is an important
responsibility of;
Ø      Top management
Ø      HR department
Ø      Line managers
Ø      Production department

77. Currently Organizations are providing benefits to their employees;
Ø      To attract new blood in the organization
Ø      To create stronger customer relationship
Ø      To enhance the market share
Ø      All of the above

78. Following are all examples of direct compensation EXCEPT;
Ø      Pension
Ø      Salary
Ø      Bonus
Ø      Income

79. One of the main flaws of Classification method to evaluate the jobs is;
Ø      It is an expensive method
Ø      Only beneficial for small organizations
Ø      Maximum probability of biasness
Ø      Not useful when jobs are different

80. Which of the following measurement methods rates employee performance relative to other employees?
Ø      Graphic rating scale
Ø      Comparative method
Ø      Essay method
Ø      Critical incident method
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