Baldrige is important because it provides a framework to improve your organization's performance and get sustainable results.

Baldrige is important because it provides a framework to improve your organization's performance and get sustainable results. Whether a organization is large or small, service or manufacturing, education or health care, government or nonprofit, has one site or worldwide locations, Baldrige can work for that organization. Baldrige can help organizations address a dynamic environment, focus on strategy driven performance, achieve customer and workforce engagement, and improve governance and ethics, societal responsibilities, competitiveness, and long term organizational sustainability. It offers you a comprehensive management approach that focuses on results in all areas, organizational and personal learning, and knowledge sharing. Thoughts?
Quality Management for Organizational Excellence, Ch. 22
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