Sunday, 24 September 2017

General Quality Concepts and Theories in Business

General Quality Concepts and Theories in Business
Write a 1,050- to 1,400-word paper in which you discuss the following items:• Discuss quality concepts and theories for supply chain management.• Define process driven and customer driven quality and provide real-life examples.• How do different quality theories impact various industries such as manufacturing and the service industries? Please provide examples.Format your paper consistent with APA guidelinesReferences:Foster, S. (2017). Managing quality: Integrating the supply chain (6th ed.). Upper Saddle River, NJ: Pearson Prentice Hall.Goetsch, D., & Davis, S. (2016). Quality management for organizational excellence: Introduction to total quality (8th ed.). Upper Saddle River, NJ: Prentice Hall.

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