GPSS Simulation Modelling
: GPSS Simulation Model (20 marks) You can download the free Windows version of GPSS (i.e. GPSS World student version) from https://en.freedownloadmanager.org/Windows-PC/GPSS-World-Student-FREE.html The sales counter next to the soft toy display in Shambles receives a customer every 2-4 minutes. Most of these customers (80%) are buying toys and are dealt with by the cashier in 3-5 minutes.
The remaining 20% of customers come to open accounts that require an account manager. These customers wait for the account manager, who spends 10-20 minutes in serving them. a) You are required to simulate a 10-hour day in this department using GPSS. To begin with, construct a flowchart describing the above events using suitable GPSS blocks. [4 marks] b) Now carry out the simulation in GPSS, giving your programme (code) and simulation report. [8 marks] c) Describe the results of your simulation using the simulation report, giving as much detail as possible. [8 marks]
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