Quality process control is implemented by organisation to ensure that products or services are produced to the client's or customer's required
specifications. This means there is extremely high reliability and constancy and low variability in its organisation's outputs, whether it is
produced by employee within the organisation, or from machine or from materials being processed.
Introduction
Identify the purpose of the business brief and define the specific management issue that you have been assigned.
Overview of [insert Contemporary Business Issue here]
Give an overview of the issue. That is, what the issue means, how it can be applied, and when should it be used. This is where you need to
analyse the issue in a general sense so that the management team can gain an understanding of the issue before going on to read about how it
may impact on their business.
Relevance to [insert name of your business here]
In this section, you will need to analyse the issue in relation to your Virtual Business. You will need to argue why (or why not) the specific
issue is relevant to your business. You will also need to consider the costs and benefits of the issue in relation to your business. To
conclude this section of the brief, summarise and state how the business could use, or may be affected by the information you have provided.
Example issue: Employee voice. Employee voice essentially means that employees have some say in influencing corporate decision making. In the
Relevance section, you would need to argue whether or not employee voice is relevant to your business and consider the costs and benefits of
adopting such an approach to management (i.e. what impact will allowing employees to participate in influencing corporate decision making have
on your business?). Consider the benefits (i.e. possible increase in staff motivation which can lead to greater productivity) and whether they
outweigh any costs/negative impact.
Recommendations
Make TWO RECOMENDATIONS which state the course of action your business should take based on your analysis of the issue and its possible impact
on the business. Remember that your recommendations should come directly from your analysis of the issue, its relevance to the business and the
costs and benefits of it (i.e. from the information given above in your brief).
Example issue: Employee voice
If you state in the Relevance section above that you think that increased productivity, as a benefit of employee voice, outweighs any potential
costs and that adopting this approach to management is something your business should do, then your recommendations should result from this
analysis. For example, you could provide two recommendations that suggest how your business may go about giving staff a greater say in decision
making processes (e.g. an employee survey or forum).
Reference list
Please use APA for all referencing. You MUST find information on http://search.proquest.com./. We expect you to use a RANGE of references
(books, journals, newspapers and professional publications).
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