1.Discuss the approach that Kyle Roberts should take to address the issues raised in the e-mail messages and subsequent discussions. Be sure to include the following:
a.A discussion of how the different perspectives and assumptions of the individuals involved contribute to the situation.
b.A discussion of the primary organizational factors that contribute to the situation.
c.Your recommendation for dealing with this situation. Discuss how your recommendation addresses the relevant perceptual, individual and organizational issues.
2.Propose three initiatives that could be taken by Westco to reduce the likelihood of these types of issues occurring at the company in the future.
a.How do these initiatives address the causes of the problem?
b.Are there any limitations inherent in your recommendations?
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