Please watch the following video from the site BBC watchdog. The link is provided below.
https://www.bbc.co.uk/programmes/p04m8slq
One of your friends named “Sara” put her profile in the online dating site “Match.com”. Her profile was shared to multiple sites without her consent. Also, she automatically cancelled her subscription via automated e-mail that she received from the company but was charged 150 pounds and the company is not willing to refund her the money.
The company claims that their terms and condition clearly states that the user profile will be shared to partners websites. Furthermore, Match.com also says that the automatic renewal is a service provided to customer for convenience.
Question:
Using the IRAC format, advise Sarah on her legal rights citing various statue from the Consumer Rights Acts 2015.
(Use this as a checklist before submission)
• Clear explanation of the relevant law including case law
• Application of the law to the relevant issues
• Good structure and clear presentation
• Relevant conclusions (legal advice) and recommendations
• Evidence of critical analysis
• Appropriate references and bibliography
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