The Situational Leadership II (or SLII model) was developed by Kenneth Blanchard and builds on Blanchard and Hershey's original theory. According to the revised version of the theory, effective leaders must base their behavior on the developmental level of group members for specific tasks. The developmental level is determined by each individual's level of competence and commitment.
• Enthusiastic Beginner (D1): High commitment, low competence.
• Disillusioned Learner (D2): Some competence, but setbacks have led to low commitment.
• Capable but Cautious Performer (D3): Competence is growing, but level of commitment varies.
• Self-Reliant Achiever (D4): High competence and commitment.
SLII also suggests that effective leadership is dependent upon two key behaviors: supporting and directing. Directing behaviors include giving specific directions and instructions and attempting to control the behavior of group members. Supporting behaviors include actions such as encouraging subordinates, listening, and offering recognition and feedback.
The theory identifies four basic leadership styles.
• Directing (S1): High on directing behaviors, low on supporting behaviors.
• Coaching (S2): High on both directing and supporting behaviors.
• Supporting (S3): Low on directing behavior and high on supporting behaviors.
• Delegating (S4): Low on both directing and supporting behaviors.
The main point of SLII theory is that not one of these four leadership styles is best. Instead, an effective leader will match his or her behavior to the developmental skill of each subordinate for the task at hand.
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