Provide an overview of your chosen establishment. Either your own place of work or a small business that you are able to visit; and define the scope of your analysis

The summative assessment is a written individual report (2,500 words) based on a business operation within an organisation you have worked at or are currently  working  at.  You  may  also choose an organisation, subject to instructor’s approval, which you intend to visit and will therefore have sufficient access to their operations in order to conduct the assessment with the expected level of detail and specialised knowledge.
2.1.Questions
Your tasks:
1. Provide an overview of your chosen establishment. Either your own place of work or a small business that you are able to visit; and define the scope of your analysis. (5 marks)
2. Prepare a Gantt Chart for the production of this report. (10 marks)
3. What are the main challenges the organisation is currently facing? Critically analyse the operation management challenges that the business is facing. Use established operations management frameworks, such as: the 4V model; OM Performance Objectives; Lean management; and/or any other models you consider appropriate. (25 marks).
4. Critically evaluate the key processes used in the production/delivery of a product/service, discussing the pros and cons of these processes in meeting performance objectives. (25 marks)
5. Drawing on the analysis conducted in previous sections, identify and prioritise quality improvements you would recommend to the product/service delivery, by using continuous improvement frameworks. (25 marks)
6. Consolidate a professional report with a suitable layout and presentation. (5 marks)
7. Academic references. (5 marks)
Note: Please refer to the marking guide for further details.
This assessment is marked according to the Level 7 Marking Criteria contained in your programme handbook.
2.2.Assessment Submission Structure
• Cover Sheet
• Table of Contents
• Tasks 1-5
• Harvard  References
• Appendixes

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