Tuesday, 20 January 2015

CONDUCTING NEED ASSESSMENTS

CONDUCTING NEED ASSESSMENTS
Assignment Overview
New Kid on the Block: Diagnosing Organizational Development Issues Using Data
By Steve Weingarden, PhD
Before starting on this assignment, please review the
following:http://www.shrm.org/Education/hreducation/Documents/09-0281%20NewKidOnBlock_SM%20T%20and%20D%20v7.pdf
In this scenario-based case study, undergraduate business or HR majors explore how to diagnose organizational issues, particularly as they apply to talent management and organizational socialization and onboarding. Students will learn how to judge the accuracy of opinions versus data; develop an approach to gather meaningful data;
understand the importance of having a strategy to develop a diverse talent pool of qualified candidates; and learn the importance of onboarding and socialization in job satisfaction and retention.
Case Assignment
Your assignment is to respond to the request made by the customer service center directors by acting as Vice President of Human Resources and recommending what the organizational development department should offer as a consulting solution. Include a section that identifies the business need and a section that supports the suggested solution through an interpretation of the existing data. Develop a simple plan to design the solution
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